Contact information

Contact Information

Effective Date: July 13, 2026

At LYRE, we're committed to providing excellent customer service. If you have any questions about your order, our products, shipping, or returns, our support team is here to help.

Customer Support

WhatsApp & Phone
📱 +92 310 9098925

Email
📧 lyreperfume@gmail.com

Business Location

Operating Online Only
Kashmir, Pakistan

Please note that LYRE is an online store and does not currently operate a physical retail location.

Customer Support Hours

Our customer support team is available:

Monday – Sunday
10:00 AM – 10:00 PM (Pakistan Standard Time)

We aim to respond to all customer inquiries within 1–2 hours during our business hours.

Connect With Us

Follow us for the latest product launches, exclusive offers, and updates:

  • Website: www.lyre.pk

  • Instagram: @lyreperfume

  • TikTok: @lyreperfume7

  • Facebook: Lyre Perfume

Languages

Our customer support is available in:

  • English

  • Urdu

Need Help?

You can contact us regarding:

  • Order status and tracking

  • Product information

  • Shipping inquiries

  • Returns and refunds

  • Exchanges

  • General questions and support

Our team is dedicated to making your shopping experience smooth and enjoyable. We appreciate your trust in LYRE and look forward to assisting you.

Thank you for choosing LYRE.

LYRE
The Art of Fragrances